Join our dynamic team as a Freelance Live Chat Customer Support Specialist and play a key role in elevating the customer service experience. We are on the lookout for dedicated professionals with a talent for live chat communication, ready to deliver exceptional support. In this role, you’ll be a central part of our customer service operations, providing first-rate assistance through Live Chat tools to our clients’ website visitors.
Essential Duties:
- Provide real-time engagement with website visitors using Live Chat, handling multiple inquiries quickly and effectively.
- Offer swift and efficient support to ensure an exceptional customer service experience.
- Apply your excellent communication abilities to address various customer needs.
- Maintain composure and problem-solving prowess in high-pressure situations.
Candidate Profile:
- A strong commitment to delivering premium customer support, without reliance on telephone communication.
- Familiarity with Live Chat software and its functionalities.
- Superior written and verbal communication skills.
- Capability to manage multiple conversations simultaneously with attention to detail and accuracy.
Compensation:
- A competitive rate of $35 per hour.
If you’re passionate about leveraging your live chat expertise to provide top-notch customer service and are looking for a flexible, freelance opportunity, we invite you to apply. Join us in making a meaningful impact on customer experiences worldwide.